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Customer Service Representative

April 09, 2018 - April 27, 2018
Location:Middletown, PA
Salary Range:Competitive Pay; Paid on the job Training
Benefits:401k with employer matching program when eligibility met
Employment Type:Part Time
Department:Avflight Harrisburg
Description:Avflight Harrisburg is seeking a part-time Customer Service Representative to join our team! This position has the opportunity to become full-time.
Duties:•Welcoming and communicating directly with customers visiting the facility
•Provide superior customer service to crew members and passengers
•Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
•Resolve customer requests, questions and complaints regarding Avflight’s services or products
•Communicate aircraft arrivals to line service and complete pre-arrival information from customers
•Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
•Ability to work a flexible schedule and work overtime as required
• Perform other duties as assigned by supervisor and management
Qualifications:•High school diploma or GED
•Must have experience answering multi-line phone system, email, filing, faxing and computer skills including Microsoft products
•Must have extensive customer service experience
•Must be able to work a flexible schedule
•Availability during weekdays, weekends & holidays
•Must be highly motivated, self-starter, requiring minimal supervision
•Must have the ability to multitask; excellent communication and organizational skills.

Please apply online at

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