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Customer Service Representative

September 29, 2017 - October 18, 2017
Location:Lansing, MI
Employment Type:Part Time
Department:Avflight Lansing
Description:Avflight Corporation is looking for a part-time Customer Service Representative.
Duties:•Welcoming and communicating directly with customers visiting the facility
•Provide superior customer service to crew members and passengers
•Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
•Resolve customer requests, questions and complaints regarding Avflight’s services or products
•Communicate aircraft arrivals to line service and complete pre-arrival information from customers
•Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
•Ability to work a flexible schedule and work overtime if needed
Qualifications:• High school diploma or GED
• Some college
• Must have experience answering multi-line phone system, email, filing, faxing and computer skills including Microsoft products
• Must have extensive customer service experience
• Availability during weekdays and weekends if needed
• Experience in aviation is preferred
• Must be highly motivated, self-starter, requiring minimal supervision
• Must have the ability to multitask; excellent communication and organizational skills.

Please apply online at www.avflight.com
EEO/AA


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