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Passenger Service Agent

January 11, 2018 - January 29, 2018
Location:Roswell, NM
Benefits:Medical, Dental, Vision, STD, LTD and Basic Life Insurance, 401k with employer matching program
Employment Type:Full Time
Department:Avflight Roswell
Description:Avflight is looking for a Passenger Service Agent to join our team in Roswell, New Mexico!
* Must be willing to work midnight shift
*Provide efficient, friendly service to all of our customers.
*Promote and sell air travel with American Eagle and American Airlines and/or other contracted carriers.
*Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges.
*Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability and in-flight supplies.
*Ability to work a flexible schedule and work overtime if needed

Qualifications: * High school diploma or GED
* Some college
* Must have experience answering multi-line phone system, email, filing, faxing and computer skills including Microsoft products
* Must have extensive customer service experience
* Availability during weekdays and weekends if needed
* Experience in aviation is preferred
* Must be highly motivated, self-starter, requiring minimal supervision
* Must have the ability to multitask; excellent communication and organizational skills.

Please apply online at

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