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Customer Service Representative

July 01, 2017 - July 30, 2017
Location:Grand Forks, ND
Exempt/Non-Exempt:Non-Exempt
Employment Type:Part Time
Department:Avflight Grand Forks
Description:Avflight Grand Forks is hiring a part-time Customer Service Representative.

All employees must pride themselves on exceptional customer service, professionalism, be outgoing, personable, and able to work effectively as a team-player.

Duties and Qualifications are included but not limited to:
Duties:•Welcome and communicate directly with customers on-site
•Provide superior customer service to crew members and passengers
•Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
•Resolve customer requests, questions and complaints regarding Avflight’s services or products
•Communicate aircraft arrivals and requested services to line service
•Process pre-arrival requests in system.
•Process sales transactions, close out and balance daily inventory
•Ability to work flexible schedule and work overtime as required
Perform other duties as assigned

Qualifications:•High School diploma or GED
•Experience answering multi-line phone system, e-mail, filing, and faxing
•Computer skills including Microsoft products
•Customer service experience
•Availability to work weeknights and weekends
•Experience in aviation preferred
•Must be highly motivated, self-starter, requiring minimal supervision
•Must be able to multi-task, have excellent communication and organizational skills

Please apply online at www.avflight.com or send email with resume to johman@avflight.com

EEO/AA




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