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Customer Service Representative

August 22, 2018 - September 30, 2018
Location:Akron-Canton, OH
Employment Type:Part Time
Department:Avflight Akron-Canton
Description:Avflight Corporation is looking for a Customer Service Representative to join our team. This is a part-time position for weekend and evening coverage.
Duties:• Welcoming and communicating directly with customers visiting the facility
• Provide superior customer service to crew members and passengers
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight’s services or products
• Communicate aircraft arrivals to line service and complete pre-arrival information from customers
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Ability to work a flexible schedule and work overtime as required
Qualifications:•Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching.
Competency/Behavioral Requirements:
•High school diploma or GED
•Familiarity with basic office equipment and computer skills
•Previous face-to-face customer service experience is required
•Experience in aviation is preferred
• Ability to multitask
•Excellent communication and organizational skills.

Please apply at www.avflight.com
EEO/AA


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