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Ramp Agent/Baggage Handler

August 07, 2017 - August 20, 2017
Location:New Orleans, LA
Salary Range:Competitive Pay, Paid on the job training
Employment Type:Part Time
Department:Avflight Services, New Orleans, LA
Description:Part-Time Ramp Agent/Baggage Handler
Avflight Services – New Orleans, LA

Employed by Avflight Services New Orleans, LA (MSY)

-Must have a valid driver's license
-Must be able to pass criminal background check and pre-employment drug test
-Position is needed for approximately up to 30 hrs per week

General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below.
Duties:•The ideal candidate must be highly motivated with a positive and friendly attitude while providing excellent customer service to all of our customers
•Ensures FAA, Airline, and airport regulations are followed
•Enforces safety/security measures and protects sensitive zones
•Assists Customers with special needs, i.e., Customers who need assistance in boarding
•Loading and uploading baggage on and off the aircraft
•Transport cargo between terminals and aircraft
•Physical handling of freight and company material
•Clean and service cabin interiors, including cockpit, lavatories, and draining when needed
•Use safety related equipment and provide de-icing service to aircraft when needed
•Other duties as assigned by the base supervisor

Qualifications:•Effective communication skills
•Ability to push/pull/lift 70 lbs. for extended periods of time
•Ability to work efficiently under time constraints
•Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
•Must be 18 years or older
•High School diploma or GED equivalent
•Must pass background check, pre-employment drug test and obtain security clearance
•Must have authorization to work in the U.S.
•Must have valid Driver’s license
•Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:

•Be pleasant with others on the job and display a good-natured, cooperative attitude
•Be reliable, responsible, and dependable, and fulfill obligations
•Strong attention to detail
•Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
•Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
•Willingness to take on responsibilities and challenges
•Be sensitive to others, needs and feelings and be understanding and helpful on the job

Physical Demands :

Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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