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Customer Service Representative

February 26, 2018 - March 12, 2018
Location:Monroe, LA
Salary Range:Competitive pay, including paid on the job training
Benefits:Medical, Dental, Vision, Paid Time Off, holidays and 401k with employer matching program
Employment Type:Full Time
Department:Avflight Monroe
Description:Avflight is hiring at the Monroe Regional Airport! We are looking for full-time Customer Service Representatives (CSR) to join our team!

•Must be able to pass criminal background check and pre-employment drug test
•Must have a valid driver's license

Duties:• Welcoming and providing superior customer service to crew members and passengers visiting the facility
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Communicate aircraft arrivals to line service and complete pre-arrival information from customers
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Ability to work a flexible schedule and work overtime as required
• Perform other duties as assigned

Qualifications:• High school diploma or GED
• Some college and/or hotel/hospitality experience a plus
• Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
• Previous retail and/or customer service experience preferred
• Must be available for second shift, holidays and weekends if needed
• Experience in aviation is a plus
• Must be a self-starter, with the ability to work independently and coordinate requests between departments
• Must have the ability to multitask; excellent communication and organizational skills.

Competency/Behavioral Requirements:

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable, and fulfill obligations
• Strong Attention to Detail and multi-tasking skills

Please apply online at

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